Support & Service
Our customer service never sleeps-so you can, without worrying about your tickets!
24/7
Personal support
Have a question? Need advice? Or just too busy to handle things yourself? Simply send us a message, and we’ll take care of it right away!
Choose your preferred communication channel
Experienced account managers
Reachable for visitors
Leverage
Our experience
Together, we’re stronger—with our expertise by your side, ticket sales become a breeze. Whether you need strategic advice or just want to save time, we use our knowledge to help you grow effortlessly.
Ticket sales strategies
The type of event and location determine the best strategy. Whether you choose an early/regular/late approach, different sales waves, an open/close strategy, or year-round sales, we’ll help you find the perfect fit for your event.
What others say
About our service
Frequently asked questions
How can I contact customer service if I need help?
When we work together, you’ll have a WhatsApp group with one or more account managers where you can ask questions anytime. Additionally, you can always email us at support@fairtix.io or call our 24/7 support line.
Is 24/7 support available for technical questions?
Yes, our team is always here for you. Whether you need advice on your ticket sales strategy or have a technical question, we’re happy to assist and collaborate with you!
Are you also available to ticket buyers?
Yes, we offer 24/7 customer service for ticket buyers as well. This allows us to take the burden off you as an organizer, so you can focus on your event.
Also want to experience our support?
Plan your free demo
Book a free demo to see how we can work with you to improve your ticket sales. Discover the possibilities and start optimising your results.
Fairtix is the ticketing system designed for all your events! Selling tickets has never been this simple.
Spoorstraat 153
6591GT Gennep
+31 (0) 85 0603 589
support@fairtix.io