How do I create a scan account?

Log in to My Dashboard.

1. In the left sidebar, click ‘My company’.

2. Click the ‘Add new user’ button in the top right.

1. Under ‘Name’, enter a name for the scan account.

2. Under ‘Email address’, enter an email address.

3. Under ‘Password’, enter a strong password.

4. Choose a language in the ‘Language’ field.

5. Under ‘Maximum login time in the app (in hours)’, enter how long this account may stay active.

Permissions for a scan account

In the ‘Permissions’ tab you can give the scan account access to specific parts of the Fairtix environment, or not.

• Dashboard: view the dashboard, including events and tickets sold.

• Order: view orders and all information about ticket orders.

• Attendance: add people as visitors to an event.

• Report: view ticket sales data.

• Discount Code: view and create discount codes.

• Ticket Template: view, edit or create ticket templates.

• My Company: manage users, change permissions and turn cancellation insurance on or off.

• Management App: log in to the app, perform scans and check visitors in or out.

Recommended permission settings for a scan account

Untick all permissions except those under ‘Management App’.

Note: this does not have to be an existing email address. For example, use scanner@organizationname.com.