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How do I turn refund protection on or off?
Turn Refund Protection by Protect Group on or off for all your events.
Log in to My Dashboard.
In the left sidebar, click ‘My company’.
Under ‘Settings’, tick ‘Refund protection Protectgroup’. Can’t change this setting? Contact your account manager.
4. Click ‘Save’. Refund protection is now on for all your events.
Want to turn refund protection off? Follow the same steps and untick ‘Refund protection Protectgroup’.
