Cookie Statement

Fairtix uses cookies. In this document, we inform you about the use of cookies on our website. In this cookie statement, you can read what cookies are, which cookies we use, and what we use them for.

What are cookies?

Cookies and related technologies are small text files that are sent along with pages of this website and stored by the browser on the hard drive of your computer or other device. These text files may contain information about the use of the website and certain choices and settings you have made on it. In addition, cookies are used to identify a computer.

Why do we use cookies?

We collect and process data through cookies and related technologies to track the behavior of visitors to our websites. This allows us to optimize our website and tailor it to the needs and interests of our visitors.

Consent and legal bases

Fairtix uses some cookies based on your consent, and some based on our legitimate interest.

The use of functional cookies is necessary for our website to function as well as possible. Enabling these cookies is therefore necessary and in the legitimate interest of Fairtix. In addition, we place analytical and marketing cookies. For any use of cookies that is not technically necessary for the purpose, and that has more than a minor impact on your privacy, we ask for your consent. With regard to sharing your personal data processed through cookies with third parties, we only do so if you have given your consent.

You can withdraw your consent at any time via the explanation linked to below.

Deleting cookies

You can delete cookies through your browser settings. Via the links below, you will find more information on how to do this:

Firefox · Chrome · Safari · Microsoft Edge

Firefox (mobile) · Chrome (mobile) · Safari (mobile) · Microsoft Edge (mobile)

A distinction is made between session cookies, which are deleted as soon as you close your browser, and permanent cookies, which are stored beyond the individual session. In terms of their function, cookies are distinguished as follows:

Functional cookies

Functional cookies do not collect information about you for marketing purposes and do not store which websites you have visited. We are permitted to place these cookies without your consent as a visitor. We use the following functional cookies for the purposes stated:

Cookie nameFunctionRetention periodft_langDetermining the language in which the site is displayed.6 yearsft_cookieCategoriesTracking the cookie preferences chosen by the visitor.6 years

Analytical cookies

We use analytical cookies to gain insight into what information our visitors need and what their requirements are. This allows us to see, for example, who uses our website and when. We use Google Analytics for this purpose. Google uses this information to track how you use the website, to compile reports on website activity, and to provide other services related to website activity and internet usage. We use this information to optimize our website and to offer targeted and relevant content. We have configured Google Analytics in accordance with Consent Mode V2. These are settings recommended by Google to minimize the impact on your privacy. We use the following analytical cookies for the purposes stated:

Cookie nameFunctionRetention period_gaDistinguishing users.2 yearsdc_gtm<propertyid>Reading and filtering requests from bots.1 minute_gidStoring and counting pageviews.24 hoursgtm_authAuthenticating the user.2 years

Other cookies

We use additional cookies to facilitate the use of our services and to speed up the ordering process. These cookies have little impact on your privacy. We use the following other cookies for the purposes stated:

Cookie nameFunctionRetention periodbooker_emailStoring the email address of a visitor who purchases a ticket, which is saved for a future purchase.3 yearsbooker_first_nameStoring the first name of a visitor who purchases a ticket, which is saved for a future purchase.3 yearsbooker_last_nameStoring the last name of a visitor who purchases a ticket, which is saved for a future purchase.3 yearsft_cartStoring the products added to the shopping cart, which are saved for a future visit.6 months

Thirdparty cookies

Not all cookies are placed by Fairtix. These may also be placed on your device by third parties. This is the case, for instance, when you use a social media plugin. In addition, the organization from which you purchase your tickets may place cookies. This is managed via Google Tag Manager. The purpose of this is to offer you more relevant information and advertisements and to measure the success of advertising campaigns. We refer you to the statements on the websites of these third parties. Thirdparty cookies may be placed by at least the following parties:

PartyPrivacy/cookie policyFacebookhttps://www.facebook.com/about/privacy/LinkedInhttps://nl.linkedin.com/legal/cookiepolicyInstagramhttps://privacycenter.instagram.com/policies/cookiesX / Twitterhttps://help.x.com/en/rulesandpolicies/xcookiesTikTokhttps://www.tiktok.com/legal/page/global/cookiepolicyGooglehttps://policies.google.com/technologies/cookiesHubSpothttps://legal.hubspot.com/cookiepolicy

Pixels

Fairtix works with partners, such as the organization from which you purchase your tickets and social media platforms. These partners have the ability to place pixels. This is managed via Google Tag Manager. Although pixels are not cookies, they do read your IP address. Pixels are small, invisible images that partners can place on our website. These pixels collect information about how visitors use our website and help them offer targeted advertisements. This enables us and our partners to optimize our marketing strategies and present more relevant content to our visitors.

We refer you to the cookie and privacy statements of our partners for further explanation on how they use their pixels.

In conclusion

As part of the development of privacy legislation and technological and organizational changes, Fairtix may amend or supplement its privacy statement. This cookie statement may therefore be modified in response. Changes will be published on the Fairtix website, where Fairtix always makes the most current Cookie Statement available. Our privacy statement describes how Fairtix handles your privacy and what rights you have to request access to, or correction and/or deletion of, your personal data. For more information, we refer you to our privacy statement.

If, after reading this Cookie Statement, you still have a question or complaint about the use of cookies, you can contact Fairtix. You can do so via the contact form on the Fairtix website or by sending an email to support@fairtix.io.

The contact details of Fairtix are as follows:

Upways B.V.
Spoorstraat 153
6591GT Gennep (The Netherlands)
+31 (0) 85 0603 589
support@fairtix.io