Know your audience, sell more tickets.
Collect email addresses with every ticket sold, see who your visitors are and run campaigns that actually reach the right people. All from the same platform you sell tickets on.
Core features
Turn ticket data into sold-out events
Every sale tells you something about your audience. Fairtix turns that into smarter campaigns and better decisions, straight from your ticketing.
All your fans in one place
Every buyer from every event in one central database. No separate CRM, no spreadsheets, no lock-in.
Insights you can act on
See who buys, when they buy and which tickets sell best in clear, real-time dashboards.
Clean data, automatically
Duplicate contacts are merged automatically, so every visitor has one complete profile.
Built for smart segments
Filter on event, ticket type, age or buying behaviour and reach exactly the right people.
Audience CRM
Every visitor, one complete profile
All your visitor data in one place. Build segments, view purchase history and keep your contact list clean, without exporting a single file.
Central database for all your events
Segments in a few clicks
Profiles with full purchase history
For every visitor you see contact details, events attended, ticket types, spend and marketing opt-in on one timeline.
Automatic duplicate detection
Opt-in status per contact
Visitor profile
Name · Example visitor
Email · visitor@example.com
Phone · +31 6 0000 0000
2
Email — opened presale announcement
Dashboards
Spot trends and adjust in real time
Clear dashboards show ticket sales, audience composition and buying patterns per event, so you know what works while sales are still running.
Live sales per event
See per event how many tickets are sold, in carts or still available.
Age and gender
Buying behaviour per event and period
Sales per channel and ticket type
Live sales overview
Shareable dashboard
Share live sales with your partners
Give promoters, artists or partners their own live sales view per event. Everyone stays up to date, without extra logins or exported reports.
My order
Email
First name
Last name
☐ Newsletter – Club nights
☐ Newsletter – Festivals
Visitor self-service
Less support, happier visitors
Visitors manage their own order and preferences through a personal link. Fewer emails for your team, more control for your guests.
Order overview
Visitors see all their tickets and order details in one place.
Re-download tickets
Lost ticket? Visitors download it again themselves, no support needed.
Name changes
Guests update ticket details without contacting your team.
Newsletter preferences
Visitors choose which updates they want, in line with GDPR.
Integrations
Works with the marketing tools you already use
Sync your audience to the tools your team already uses. No manual exports needed.
Brevo & Mailchimp
Keep campaigns and segments in sync.
Meta & Google
Use event data to optimise your marketing.
Export & API
Share the data you need, when you need it.
Frequently asked questions
Everything you need to know about CRM and marketing with Fairtix.
Do I own my visitor data?
Yes. All visitor data belongs to you. You can export it at any time and Fairtix never uses it for its own marketing.
Do buyers need to create an account?
No. Data is collected during checkout, so buying stays fast and simple.
Can I connect Brevo or Mailchimp?
Yes. Your contacts and segments sync to Brevo or Mailchimp, so you keep working in the tool you know.
Is it GDPR compliant?
Yes. Buyers give explicit opt-in for marketing, and you only collect the data you really need.
Can I export my contacts?
Yes. Export your full contact list or any segment to Excel or CSV in one click.
Real Stories
See how organizers grow their audience with Fairtix
Every organizer faces different challenges. Discover how events like yours use Fairtix data to reach the right visitors and sell out faster.