Rooi Draejt
Published
See how Vastelaovend Venray sells 80% of tickets on launch day, processes 10,000 visitors and manages association payouts through Fairtix. Read the full case study.
Eight entrepreneurs organise the biggest carnival events in Venray. With nearly 10,000 visitors on the main day and 80% of tickets sold in a single early-bird rush, the team needed a ticketing partner that could handle peak pressure and share real experience.
Visitors on the main Saturday, the only paid entry day.
Fairtix staff present at the entrance on event day.
Of all tickets sold on early-bird launch day alone.
Volunteer organisers fully unburdened from ticket support.
From tense launch days and long queues to a ticket sale that runs itself.
Experience from hundreds of events, applied to one big carnival weekend
The Venray team didn't just get a ticketing platform. They got a partner who shared proven strategies from other large events to optimise every step, from the first ticket sale to the last scan at the door.
Tips and tricks that actually improved sales
Fairtix brought experience from other events and shared it directly with the team. "We received a lot of tips and tricks on how to optimise our ticket sales, our sales channels, our ticketing process and our entrance flow," the organiser explains. "Guests had to wait less, sales ran smoothly that has been a huge added value for us.
80% sold in one day without a single issue
The big peak comes on early-bird launch day, when roughly 80% of all tickets are sold within hours. "In the past, that sometimes led to tense situations," the organiser recalls. "This time we didn't notice any of it. It just felt natural that everything went well.
Unique links for local associations
Different local associations helped sell tickets through their own unique ticket links. This made it possible to track exactly how many tickets each association sold and pay them their share automatically. "The monitoring and data behind it is a huge added value for us. We finally had a clear picture of which channels were selling how many tickets.
The fact that Fairtix had staff members on-site meant we were literally unburdened. We didn't have to worry about the entrance at all and the speed at which everything worked was simply great.
Gijs Schapendonk
Organiser, Vastelaovend Venray
FAQ
Frequently asked questions about Vastelaovend Venray ticketing setup
How did Vastelaovend Venray handle 80% of ticket sales in one day?
On early-bird launch day, roughly 80% of all tickets are sold within hours. In the past this peak caused tense situations, but with Fairtix's infrastructure and optimisation advice, the entire process ran smoothly. The organiser described it as feeling completely natural that everything went well.
Was Fairtix staff present on-site during the carnival?
Yes. On the main entry day, Fairtix had team members on location to handle visitor questions directly, such as guests who had lost their ticket. This meant the eight volunteer organisers could focus on running the event instead of troubleshooting at the entrance.
How did local associations sell tickets for the carnival?
Each participating association received a unique ticket link. This allowed the organisers to track exactly how many tickets were sold through each channel and automatically calculate payouts to each association replacing what used to be a manual and opaque process.
What kind of advice did Fairtix give the organisers?
Fairtix shared practical experience from other large events, covering how to optimise ticket sales channels, improve the ticketing process and speed up entrance flow. The organisers received specific tips and tricks that led to shorter waiting times for guests and a smoother overall experience.
Did visitors need to contact the organisers about ticket problems?
No. Fairtix handled all visitor questions about ticket purchases before and during the event. Guests could reach Fairtix directly as a contact point in the lead-up, and on event day a Fairtix staff member was on-site to resolve any questions such as lost tickets immediately on the spot.
